UPDATE (2022/10/7): Resumption of airmail services to Australia, Brazil, Cyprus, France, Israel, Latvia, Malta, Mauritius, Mexico, Peru, United Arab Emirates and United States.
SpeedPost - 2kg Limited Removed for Australia, France, the United Arab Emirates and the United States.
e-Express - Mail item up to 1kg for e-Express to France and the United States. Mail Item up to 2kg for Australia.
Air Parcel - resumes for Australia, Brazil, Cyprus, France#, Israel, Latvia#, Malta#, Mauritius#, Mexico, Peru, the United Arab Emirates and the United States
You can read more about affected service to your country here:
https://www.hongkongpost.hk/en/about_us/whats_new/press_release/index_id_919.html
Due to the rapidly changing situation with COVID-19 there are vast changes to the postage network which is beyond our control. And for this reason, some orders will experience major delays, or we'll use an alternate postage service (at similar speed and cost. If none can be found your order will be fully refunded).
We always try our best to offer the most economical and timely delivery of all our products. But this time due to the unfortunate situation,
If any customers affected manage to make an order with us, we'll contact you via email to give you an update on the shipping situation and offer you options for alternate shipping methods. If none is found then we'll refund the full amount within 1-2 business days.
Sorry for the inconvenience.
You can read more about the situation here:
https://www.hongkongpost.hk/en/about_us/whats_new/press_release/index_id_823.html